01Store knowledge
Takes repetitive questions off your team.
Noemion answers from what your store already knows:
- Your FAQs and help pages
- Order updates
- Product details
- Policies and website pages
- Your brand’s tone and instructions
NoemionMade for Shopify stores
An AI store assistant that knows your store
An AI assistant tailored to your store
Answers shoppers the way you want. Every answer comes from your own store.
NoemionYour AI store assistant
What’s new in your collection?
Meet the Stone blazer. A relaxed layer from the latest collection, with a soft shape that works over an everyday outfit.
From products / stone-blazer
02Product search
Helps turn questions into purchases.
When shoppers describe what they need, Noemion searches your catalogue and shows what fits:
- Product cards with photo and price
- A tap through to the product page
- Your whole catalogue, kept in sync
03Order status
Answers “where’s my order?” on the spot.
Once the shopper confirms their order number and email, Noemion checks the order and shares:
- Whether it has shipped
- The tracking number and link
- The carrier and ship date
04Human backup
Your team is always close.
When a question needs a person, Noemion hands it over:
- Whenever a shopper asks for someone
- Live chat when your team is online
- A follow-up by email when they’re not
- Every conversation in one shared inbox
01Tailored to your brand
Your knowledge. Your voice. Your storefront.
Noemion builds on what’s already in your Shopify store, and gives you simple controls to shape the assistant your shoppers meet.
Give every answer your own point of view.
Sample store knowledgeReturns & exchanges
- Items must be unworn
- Keep the tags attached
- Start with the returns form
The same store knowledge, in your voice.Friendly / Classic
Illustrative preview. Products, return policy and answers are sample store content.
02When a shopper wants your team
Noemion hands over when a shopper asks, or when it isn’t sure.
The whole conversation moves to your staff workspace, so your team picks up exactly where Noemion left off.
Interactive handoff example
With Noemion01 / Storefront
02 / Your team
Conversations
The next reply is yours.
Pick up the conversation with the shopper’s question and Noemion’s replies already in view.
Travels with the conversation
- Shopper’s question
- Noemion’s replies
- Conversation history
Noemion can bring your team into the conversation.
Illustrative handoff using a sample conversation and team member.
Setup couldn’t be simpler.
No code to paste. Install the app, let Noemion learn your store, then switch the chat on in your theme.
- 01Set up in a few clicks
- 02Easy to customise to your style
- 03A built-in API for your own tools
- 04Clear pricing, no hidden fees
Pricing
Simple, volume-based pricing
Pick a plan and change it any time. Every plan includes every feature, with no hidden fees.
Starter
$29/mo
125 AI-handled conversations / 30 days
Then $0.35 per extra conversation
175 conversations in your first month
- 5 staff seats included
- Unlimited live chat with your team
- Replies in your shoppers’ language
- Learns your products and policies
- Hands over to your team when needed
Growth
Our pick$79/mo
350 AI-handled conversations / 30 days
Then $0.30 per extra conversation
450 conversations in your first month
- 5 staff seats included
- Unlimited live chat with your team
- Replies in your shoppers’ language
- Learns your products and policies
- Hands over to your team when needed
Scale
$199/mo
900 AI-handled conversations / 30 days
Then $0.25 per extra conversation
1,050 conversations in your first month
- 5 staff seats included
- Unlimited live chat with your team
- Replies in your shoppers’ language
- Learns your products and policies
- Hands over to your team when needed
FAQ
Ready for your very own store assistant?
Install Noemion and let it answer your shoppers around the clock, with your team there whenever they’re needed. Your first month comes with extra conversations on us, so give it a try. We’re confident you’ll love it.