Store knowledge
Answers grounded in your store.
Policies, pages, blog posts and products sync into Noemion's knowledge base.
⬢ Built for Shopify · Noemion
An AI shop assistant that knows your store
Helping shoppers find answers, 24/7.
Noemion answers using your store's own information, finds products when shoppers ask, and keeps conversations, handoffs and replies together in one Shopify app.
Order status
Noemion
Where's order #1042? I used sam@example.com.Order #1042 has shipped. Here's the tracking link.
Type a message…
When a shopper wants your team
One conversation, from AI to human.
No separate helpdesk. The context follows the shopper into Noemion's inbox.
Noemion
Can someone help with a bulk order?Of course — I'll bring in the team.TeamHi Sam, happy to help. How many do you need?
Type a message…
Needs your reply
1Conversations
S
Sam
NowBulk order enquiry
Write a reply…Send
Everything in one assistant
Helpful in the chat. Simple behind the scenes.
Product search
Finds products when shoppers ask.
Catalog results appear as product cards inside the same conversation.
Order status
Keeps order updates in the chat.
Checks recent orders after the shopper verifies the order number and checkout email.
Human backup
Your team is always close.
Handoffs, conversation history, takeovers and merchant replies stay in Noemion.
Quick setup
Install once. Run it all from Shopify.
No scripts, install tokens or app URLs to paste. Configure the assistant, enable the theme app embed and it is ready for your storefront.
01Install the Shopify app
02Let store knowledge sync
03Choose tone and instructions
04Enable the theme app embed
Pricing
Simple, volume-based pricing
Pick a tier, change any time. Every plan includes every feature.
Starter
$19 /mo
300 conversations / 30 days
Growth
Popular$49 /mo
1,500 conversations / 30 days
Scale
$149 /mo
7,500 conversations / 30 days
Questions, answered
Before you put Noemion on the shop floor.
Noemion
Put an AI shop assistant on your storefront.
24/7 shopper support. Your team can step in whenever needed.